RETURN & REFUND POLICY
If you have any issue with your order that you believe may warrant a return or refund (full or partial) you must notify Dead and Buried, Inc. (D&B) in writing within 48 hours of receipt of merchandise. No full or partial refunds, credits or returns will be honored if you do not return any defective merchandise to D&B and follow this procedure.
On a case by case basis, D&B will determine whether or not we will provide return shipping labels to send the affected merchandise to us OR if you will need to cover these costs. This determination may only be made in writing—email shall suffice for this purpose. We must receive the affected merchandise within two weeks of this determination. Any items returned outside of this timeframe, the shipment will be denied and the package will be sent back to you unless prior arrangements have been made.
D&B is not responsible for shipping courier delays, including but not limited to weather delays, recipient not being available to accept package, courier error, import or customs delays, etc. D&B does not guarantee any shipment redirects, rescheduling or other modifications made after parcel(s) have left our facility.
A $30.00 fee will be charged for any garment/style changes made to an order. Order cancellations will be charged a 15% restocking fee.
Please contact us immediately if you notice anything wrong with the order.
Email: info@deadandburiedinc.com